We leave you with some of the most frequent questions. If you want more information, do not hesitate to contact us. We will be happy to answer your questions.
A.- Do you carry kayaks at home?
Yes, we deliver at home. Kayaks are delivered to any part of the peninsula with a cost by the customer of the transport of € 50 per individual kayak and € 70 the double kayak.
B.- Do other shipments have additional costs to the Canary Islands?
In shipments made to the Canary Islands there are variable customs costs, according to value of the acquired. You must also pay the IGIC (General Indirect Canary Tax), corresponding to the 7% legally imposed, on the value of the invoice, which will go without the peninsular VAT.
C.- Are kayaks guaranteed?
Atlantic kayak, for your total peace of mind, gives you a 36-month kayak hull guarantee. If for any reason there is an anomaly, do not worry, we will replace your kayak. The accessories of the boat are excluded from the warranty.
D.- The Porte Baja for the purchase of several kayaks?
If a joint purchase of more than one kayak is made and the shipment is to the same address, the transport prices are lowered. You will get a 10% discount on each additional kayak.
E.- Can I pick up the kayaks in the store?
Of course you can!! Visit our facilities located in the main artery of the Industrial Estate Guadalhorce, Malaga,
This is our address: Carretera Azucarera Intelhorce, nº 140B, Poligono Industrial Guadalhorce 29004, Málaga. We would love to meet you in person !!
F.- What forms of payment do I have?
You can pay in the most comfortable way for you:
By bank transfer, through SERVIRED payment gateway, 100% secure, via Paypal or against refund (with 5% surcharge of the purchase). You also have the option of being able to finance your purchases and pay comfortably without any interest.
G.- Are you the Kayaks?
The manufacturing process is carried out in modern facilities located in the China region of Zhejiang, nautical area par excellence in the Asian giant. The entire manufacturing process as well as the quality control is verified by our personnel in the installation itself, as well as the entire logistic process, to our facilities located in Malaga, Spain.
H.- What does autovaciable mean?
The design of the kayak is made by distributing several drainage holes along the boat, each equipped with a rubber stopper called "Scupper".
When, for any reason, water enters the boat, proceed to remove the plugs and shovel to get moving. This will drain the stagnant water in the kayak through the drainage holes. Put the plugs back on and go.
Take them off when you're riding waves.
I.- What are rotomolded kayaks?
Rotomoldeo is the production process through which a liquid polymer or powder is introduced into a mold and the mold, when rotated on two axes perpendicular to each other, adheres to the surface of the mold, creating hollow and closed parts.
All of our kayaks are made with polyethylene LDPE, from 4.5 to 5 mm thick, using the rotomolding system for their construction. Through this technique, the hull becomes a solid piece inside the rotating mold, offering us greater strength and maximum safety.
J.- For safe navigation !!!!!
It is vital that you know the basic safety rules before sailing your kayak.
Atlantic Kayak is not responsible for your safety at any time.Therefore, to minimize the risks, we strongly urge you to be very careful when you leave, the highest respect for your environment and above all, do not underestimate the strength of nature.
A few basic guidelines for surfing insurance:
If you can, do not go out alone. Stay with more kayakers to practice your favorite sport.
IMPORTANT: Do not leave when weather conditions are adverse.
Always check your kayak and all equipment before starting your activity. It will take you very little time.
Always take your mobile phone.
Leave a review to your family or friends of the area you are going to sail and the estimated time of your departure.